Frequently Asked Questions 🌿

📦 Product & Ingredients

What is Shilajit and why should I take it?

Shilajit is a natural resin formed over centuries in the Himalayan mountains, rich in fulvic acid and over 85 trace minerals. It has been traditionally used in Ayurvedic practices to support general wellness. Our gummies make it easy to incorporate into your daily routine in a convenient form. 🏔️

What's the difference between 3000mg and 4000mg formulas?

• 3000mg: Suitable for daily use and those new to Shilajit.
• 4000mg: Higher concentration for those preferring a stronger serving. Both formulas contain the same premium ingredients—just different amounts of Shilajit resin per serving. ⚖️

What other ingredients are in Cielume gummies? Each serving combines:

• Pure Himalayan Shilajit Resin (with 75% Fulvic Acid)
• Ashwagandha (an adaptogenic herb traditionally used in wellness routines)
• Saffron
• Gokshura (Tribulus)
• Safed Musli
• 85+ Trace Minerals All in a gelatin-free, no added sugar, non-GMO formula. 🌱

Are these gummies suitable for vegetarians/vegans?

Yes! Our gummies are gelatin-free and made with plant-based ingredients, making them suitable for vegetarians and vegans. 🥬

Is there any added sugar?

No. We've formulated our gummies with no added sugar, making them suitable for those managing sugar intake while still offering a pleasant taste. 🍬🚫

💊 Usage & Dosage

How many gummies should I take daily?

Take 2 gummies daily, or as directed by your healthcare provider. 📅

When is the best time to take them?

You can take them at any time that fits your routine—morning, evening, or split throughout the day. Consistency is key for incorporating into daily wellness. ⏰

How long does one bottle last?

Each bottle contains 60 gummies (30 servings), providing a full month's supply when taking the recommended 2 gummies daily. 🫙

How long before I see results?

Individual experiences vary. Many people incorporate Shilajit gummies into their routine for general support. Consistent daily use is recommended. 🌞

Can I take more than 2 gummies per day?

Follow the recommended serving size. Consult your healthcare provider before adjusting the dose. ⚠️

🔬 Quality & Safety

Are your products lab-tested?

Yes! Every batch is rigorously third-party lab tested to ensure purity, including checks for heavy metals, additives, microbial contamination, and ingredient accuracy. 🔍

Where is your Shilajit sourced from?

Our Shilajit comes from the pristine Himalayan mountains, carefully harvested and purified to maintain its natural properties. 🏞️

Are there any side effects?

Consult your healthcare provider before use, especially if pregnant, nursing, or have medical conditions. Discontinue if any unusual reaction occurs. ⚕️

Is this product FDA approved?

Dietary supplements are not FDA approved. However, our products are manufactured in FDA-registered facilities following Good Manufacturing Practices (GMP).

This product is not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. 📜

👥 Special Populations

Can I take this if I'm pregnant or breastfeeding?

Please consult your healthcare provider before taking any supplements during pregnancy or while nursing. 🤰

Is this safe for teenagers?

We recommend consulting a healthcare provider before use for anyone under 18 years old. 👦👧

Can I take this with my medications?

If you're taking prescription medications or have existing health conditions, consult your healthcare provider first, as herbs may interact with certain medications. 💊

I have allergies. Is this safe for me?

Our gummies are free from common allergens like gluten, dairy, and soy. However, if you have specific allergies or sensitivities, please review the full ingredient list or contact us directly. 🛡️

🎯 Benefits & Results

What benefits can I expect?

Our gummies are a dietary supplement designed to support your daily wellness routine with natural ingredients. Experiences vary by individual. 🌿

Will this help with muscle recovery?

Consult your healthcare provider for advice on post-activity support. This is a general dietary supplement. 🏋️

Can this help with stress and anxiety?

Ashwagandha is traditionally used to support relaxation. This product is not intended to treat any condition—consult a professional for personalized advice. 😌

Will this boost testosterone naturally?

This product is a dietary supplement for general wellness. No specific claims are made regarding hormone levels. Consult your healthcare provider for hormone-related concerns. ⚖️

📦 Storage & Shipping

How should I store my gummies?

Store in a cool, dry place away from direct sunlight and heat. Do not refrigerate. Keep the lid tightly closed to maintain freshness. ❄️

What's the shelf life?

When stored properly, our gummies maintain quality for 2 years from the manufacturing date (printed on the bottle). 📅

Do you ship internationally?

We currently ship within the United States. International shipping options may be added in the future. 🚚

💰 Orders & Returns

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied, contact us for a full refund—no questions asked. 🔄

Do you offer subscriptions or bulk discounts?

Yes! Save up to 20% with our subscription service and enjoy:

• Automatic monthly deliveries
• Cancel or adjust anytime
• Free shipping on subscription orders Bulk discounts available for 3+ bottles. 💰

Is my purchase secure?

Absolutely. We use industry-standard SSL encryption to protect your payment information. Your data is safe with us. 🔒

💬 Still Have Questions?

We're here to help! Contact our customer support team:

📧 Email: Sale@cielume.com

⏰ Response Time: Within 24 hours

💬 Live Chat: Available Mon-Fri, 9AM-6PM EST

Join thousands of satisfied customers who've made Cielume part of their daily wellness routine. 🌟

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. 📜